FAQ’s

Do you accept insurance? How does insurance work?

To determine if you have mental health coverage, the first thing you should do is check with your insurance carrier. Check your coverage carefully and find the answers to the following questions:

  • What are my mental health benefits?
  • What is the coverage amount per therapy session?
  • What is my deductible?  And has it been met?
  • How many therapy sessions does my plan cover?
  • How much does my insurance pay for an out-of-network provider?
  • Is approval required from my primary care physician?

If you’d rather have us call and confirm insurance benefits we’d be happy to assist.   Provide us with a proof of insurance along with date of birth and we’ll begin the process.  Usually within 24 hours we’ll have your information and give you a call to discuss what options work best for you. Benefits are not guaranteed and are subject to the approval of your insurance carrier on an individual session basis.

What is the cost of therapy?

Cornerstone believes very strongly in making Christian based therapy services available to anyone, regardless of one’s ability to pay.  We have several trained professionals with different levels of education and experience allowing us to offer a wide range of financial options.  When you call our office we’ll share all the different options and work with you to find the best fit.  Never allow finances to be the reason you don’t receive help.

How long is therapy?

Each session is 50 minutes long. The number of total sessions will vary for each person and usually will depend on how much work a participant is willing to do outside of the therapy session. The therapist will work with you to determine approximately how many sessions you will need.

What is the difference between a Christian therapist and a non-Christian therapist?

Both a Christian and non-Christian therapist collaborate with the client to achieve goals brought forth in therapy. As Christian therapists at CCCS, we strive to approach every person and situation with the love and acceptance of Christ. This does not mean that we accept and condone struggles or bad behavior, but we work toward a common goal of seeking Christ and his will for us while loving the person or entity that God has created. As a staff we strive to show love and compassion to everyone that enters the door while striving to challenge, grow and better each situation and life we encounter.

How can I get the most out of my therapy

As a client, the most important thing you can do is work outside of therapy to accomplish goals you have set in the therapy session. Most of our therapists will assign “homework” or some kind of activity to work toward before the next session. The more effort you put into these activities, the more you will get out of your therapy experience. Be open to challenging yourself and be willing to grow outside your comfort zone.

How can a psychiatrist help me?

Some problems or issues that individuals seek therapy for have a biological origin and require medication just like other conditions such as diabetes or high cholesterol. A psychiatrist can prescribe medication to help manage the biological symptoms. Medication is not a substitute for counseling or therapy; rather it is designed to work in conjunction with therapy to help reduce symptoms.

If I need medication does that mean I’m less of a Christian?

Since medication management is used to treat symptoms that are biological in nature, it is similar to taking medication for any other medical condition. Therefore, prescribing medication for mental health purposes doesn’t make you any less of a Christian then if you took medication for high blood pressure.

Will my therapist pray with me?

At CCCS we try to meet each client where they are at. Each therapist approaches this subject differently but they will always discuss the importance of this with you at the initial session.  Feel free to ask your therapist to pray with you if you’d like. CCCS therapist will never force or push this upon you.

What if I don’t connect with my therapist?

We always ask that clients give therapy and their therapist a fair amount of time before making assessments about their ability to help you achieve your goals. If after that time you find that you and your therapist aren’t connecting or working toward your goals, we will be happy to refer you to a new therapist either within our facility or to another professional that we believe can better meet your needs.

How do I schedule an appointment?

There are several different ways to schedule an appointment. Our website has an option to request an appointment any time of day. By simply submitting this, our secretary will email or call you back to confirm an appointment time. You can also call our offices during office hours and set up an appointment.

What will happen at my first session?

Be sure to arrive for your first session a few minutes early to fill out paperwork. Each therapist will review this paperwork with you and give you information about how they approach therapy. The first session will most likely consist of gathering background information about the issues bringing you in for therapy.

Will I need to pay at the time of my session?

Yes. All fees are to be paid at the time of service. If you are filing insurance, be prepared to pay for the first few sessions until we have received confirmation of payment from your insurance company. If you are receiving financial assistance from your church, be prepared to pay the full amount until you have submitted the financial assistance form signed by your church official.

Do we have to pay for extra people attending the session?

No. Each session is charge based on the time, not how many people attend.

What if my session goes over time?

Sometimes sessions may go over the allotted 50 minutes. You will be charged a quarter of your normal therapy fee for every 15 minutes (or part thereof), that you go over one hour.

What is the difference between a psychiatrist and therapist?

A psychiatrist focuses on the medical management of mental health symptoms. A therapist, on the other hand provides talk therapy to provide an additional way to manage mental health symptoms. Both providers have important contributions to make in the treatment of issues presented in the therapy setting.